How to Fix Phone & Computer Problems

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Still having trouble? Get HAILaGEEK!

If you have a problem you can't figure out, don’t panic. We covered plenty of troubleshooting topics above.

When you have trouble resolving your issue, check out the HAILaGEEK app. Our mobile support technicians meet you wherever you are to provide tech repair when and where you need it.

We're more than happy to step in on a repair job you started yourself and help it get completed. To have a geek at your door ASAP, sign on at www.hailageek.com, download the app from the Play Store or App Store and sign on, or call (844) 4DA-GEEK !

The Difference

What's so great about ?

What's so wrong with the other options?

•	HAILaGEEK^TM techs are available the majority of the day and night, especially after normal business hours.

•	A qualified technician is rarely available outside normal business hours.

•	A HAILaGEEK^TM qualified tech is usually available within the hour when needed, with no contract required

•	The wait time for a qualified tech is often over 12 hours, unless you have an expensive monthly contract

•	HAILaGEEK^TM allows technicians to charge by the hour, which (not surprisingly) means “we can do that!” for your special requests.

•	When you pay by the job, you (only) get what the big corporation has decided is part of the job. Get ready to hear “oh, we can’t do that” a lot.

•	HAILaGEEK^TM’s app empowers the customer to find the right tech to fix their problem within a few minutes.

•	It takes the customer hours and several phone calls or online research to find the right tech.

•	HAILaGEEK^TM techs can sign on to work when it works with their life, and sign off when it doesn’t.

•	Technicians with unpredictable work schedules can’t list their “business hours” so they miss opportunities.

•	HAILaGEEK^TM brings the work to the techs, and handles all the payment and advertising

•	Excellent technicians are sometimes discouraged by all the administrative work required to start and promote a business

•	HAILaGEEK^TM techs are able to set their rate of pay based on fair market value of their skills, and are paid fairly for their time spent on jobs

•	Service companies often overcharge, yet poorly compensate their techs for their skills and time, resulting in high turnover and poor service

•	HAILaGEEK^TM techs meet consumers where the repair is needed for reasonable per minute charges.

•	Onsite service costs extra; frugal consumers have to carry their devices into the shop for repair.

•	The HAILaGEEK^TM App helps the consumer predict when the tech will arrive, how much the work will cost, and the quality of the work performed

•	Many small tech companies suffer from poor communication, spoiling otherwise successful transactions with unclear expectations.

•	HAILaGEEK^TM lets the consumer choose exactly which tech they are comfortable working with

•	Other tech companies usually send the tech of their choice, regardless of consumer preference

•	As an authorized vendor, HAILaGEEK^TM engages 3 skilled techs to review disputed jobs and assess the quality of the work

•	Customers who are unhappy with a technician’s work can often only guess if their expectations were reasonable.

•	The HAILaGEEK^TM app allows techs to see what previous techs have done, preventing redundant work and cost.

•	Without our app, independent techs don’t know what previous techs did already, causing more unnecessary work and cost.